Privacy Policy

1. What Personally Identifiable Information Is Collected

We do not collect personally identifiable information unless you voluntarily provide it — through our website, email, phone, or messaging platforms such as Facebook Messenger. “Personally identifiable information” means data unique to an individual, such as a name, address, phone number, or email address.

When purchasing a product or requesting a quote, we may ask for:

• Name, mailing address, phone number, and email address
• Project details (product type, quantity, size, design files, timeline)
• Billing information for purchases (handled securely — see Section 4)

When you message us on Facebook Messenger, we may also receive your Facebook name and profile information as provided by Facebook’s platform. Our hosting provider may collect anonymous aggregate statistics (total visits, page hits, data transferred, IP addresses) but this is not linked to individual users.

2. Facebook Messenger & Automated Messaging

Infinite Print uses the Facebook Messenger Platform API to manage customer inquiries through our Facebook Page. When you send us a message on Facebook Messenger:

• Your initial message may be handled by an automated assistant before being reviewed by a member of our team
• Your conversation details (name, project info, files shared) may be reviewed by our staff to fulfill your request
• Your message data is subject to Facebook’s own Privacy Policy in addition to this Policy

We do not store Messenger conversations beyond what is necessary to respond to and fulfill your inquiry. We do not use Messenger conversations for advertising or third-party marketing purposes.

3. How the Information You Provide Is Used

Information you provide is used solely to:

• Provide you with a receipt or order confirmation
• Contact you to clarify or obtain information about an order
• Respond to your questions or service requests
• Send information about Infinite Print products or services relevant to your inquiry
• Fulfill and deliver your print orders

We share your information only with employees or agents best positioned to address your needs. We will not disclose personal information unless required by law, or in good faith belief that such action is necessary to: (a) comply with legal process; (b) protect and defend our rights and property; (c) protect against misuse of our sites or services; or (d) protect the personal safety of our users or the public.

4. Security of Financial Transactions

All financial transactions on our sites use an encrypted channel, take place on secure servers, and occur in real time. Your billing information is not shared with any other company. Your credit card number is not retained once your transaction has been authorized and processed, unless you explicitly grant permission to store it.

Please do not send payment information through Facebook Messenger, email, or any unencrypted channel. For billing questions, contact us at info@InfinitePrint.com.

5. Security of Communications

Unless we expressly advise otherwise, standard email and messaging communications are not fully encrypted. Like all unencrypted internet communications, messages could potentially be accessed while in transit. Please do not send sensitive or confidential information through unencrypted channels.

While we strive to protect your personal information, Infinite Print, LLC cannot guarantee the security of information you transmit to us. Once received, we use commercially reasonable efforts to secure it on our internal systems.

6. Disclosure Through Business Transfers

As our business develops, we may buy, merge, or partner with other companies. In such transactions, user information may be among the transferred assets. Similarly, if a portion or substantially all of InfinitePrint.com’s assets are transferred to a third party, information you have voluntarily provided — including your email address — may be among the transferred assets.

7. Access, Correction & Deletion

You have the right to:

• Know what personal information Infinite Print, LLC holds about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications at any time

To exercise any of these rights, email us at info@InfinitePrint.com or write to us at the address below.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. SMS Policy

10. Governing Law & Disputes

Our sites are controlled by Infinite Print, LLC, headquartered in the State of Florida, United States of America. The laws of the State of Florida — without regard to conflicts of law principles — apply to all matters arising from use of our sites.

We will use best efforts to resolve disputes through good faith negotiation before resorting to litigation. If negotiations fail, the parties agree to submit to at least one day of non-binding mediation in Tampa, Florida, with a jointly chosen mediator paid equally by both parties. Any legal action will be brought exclusively in federal court in Tampa, Florida, and will be resolved individually without resort to class action.

11. User Agreement

By using any of our sites or services, you signify your agreement to the terms of this Policy. If you do not agree, please do not disclose personal information through our sites or messaging channels.

Information on our sites is provided “as-is” for general informational purposes. Infinite Print, LLC makes no warranties regarding accuracy, completeness, reliability, or fitness for a particular purpose. You agree to hold harmless Infinite Print, LLC, its officers, directors, employees, and agents from all claims arising out of your use of our sites or services.

12. Modifications to This Policy

We may update this Privacy Policy at any time. Notice of revisions will be posted to this page with an updated “Last updated” date. Your continued use of our sites following any modifications constitutes acceptance of the revised Policy.

13. Contact Us

Questions or comments about this Privacy Policy may be directed to: